Cancellations & Rescheduling

Your appointment time is reserved especially for you. If you need to cancel or reschedule, we kindly ask for at least 24 hours notice.

24 hours means a full 24 hours before your scheduled appointment time — not simply the day before. For example, a Tuesday appointment at 2:00 PM would need to be canceled by Monday at 2:00 PM.

Appointments canceled with less than 24 hours notice, as well as missed appointments, will incur a 50% charge of the scheduled service.

Late Arrivals

If you are running late, please let us know as soon as possible.

To keep the day running smoothly for all guests:

• Services booked for 15–30 minutes allow a 5 minute grace period

• Services longer than 30 minutes allow a 15 minute grace period

Arrivals beyond this window may need to be rescheduled and may incur a 50% service charge.

We appreciate your understanding and respect for the time reserved for each guest